Shipments and returns

Shipping costs

  • Shipping costs up to 2 kg in the Netherlands € 3.95 per order.
  • Shipping costs between 2-10 kg in the Netherlands € 6,95 per order.
  • Shipping costs between 10-30 Kg within the Netherlands € 13.25 per order.
  • Shipping costs outside the Netherlands on request.
  • When you want to return an item, you will be refunded the full purchase amount exclusive of shipping.

 

Partial delivery

Multiple items in an order may be delivered in parts. No additional shipping costs will be charged for this. The liver status can be followed by signing in to your account.

 

Delayed delivery

In case of a delay, we will contact you within 3 working days.

 

Items not available

If an item is unexpectedly unavailable, we will notify you within 5 working days. The paid amount will be transferred to your account within 14 days.

 

Return

If you are not satisfied with the purchased product, you can return it within 14 days. Upon receipt, the status of the product is checked. If there is any damage to the product, KnititUp is authorized to refuse the return.